Joshua Montanye

eLearning Specialist

Customer Service Skills Training

 

This interactive module was designed during my time with MAXIMUS. The client needed to be able to provide a refresher training on basic customer services skills.  The target audience were former call center representatives, who were re-entering a customer facing position after some time away.

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The project was created using the Adobe Creative Suite, Adobe Captivate, and  Nikon D500 DSLR camera.